1. Patient Intake & Information Collection
The information you provide in this intake form is collected by Oak
Health Center for the sole purpose of scheduling and coordinating
your mental health care. All data is handled in accordance with
HIPAA (Health Insurance Portability and Accountability Act)
regulations.
2. Cancellation & No-Show Policy
Oak Health Center requires at least
24 hours' notice to cancel or reschedule an
appointment. A $100 fee will be charged for missed
appointments or cancellations made with less than 24 hours' notice.
This fee is not covered by insurance and is the patient's
responsibility.
3. Insurance & Billing
Oak Health Center accepts most Aetna, Anthem Blue Cross, Blue Shield
of California, Cigna, Optum, and United Healthcare insurance plans.
Out-of-network billing and self-pay options are also available. It
is your responsibility to verify your benefits and coverage prior to
your appointment. Any amounts not covered by insurance remain the
patient's responsibility.
4. Telehealth Services
Oak Health Center offers HIPAA-compliant video sessions for therapy
and psychiatry throughout California. By submitting this form you
consent to being contacted regarding telehealth or in-person
appointment options.
5. Privacy & Data Use
Your personal and health information will not be sold or shared with
third parties except as required to provide care or as mandated by
law. For full details, please refer to Oak Health Center's Notice of
Privacy Practices, available upon request or at your first
appointment.
6. Contact & Communications
By submitting this form you consent to Oak Health Center contacting
you by phone, email, or SMS to confirm or schedule your appointment.
Patient Care Coordinators are available Monday–Friday, 9 am–5 pm.
Emails and voicemails will be returned within one business day.
7. Emergency Disclaimer
This intake form is not a crisis or emergency
service. If you are experiencing a life-threatening emergency, call
911 or go to the nearest Emergency Room
immediately.
8. Governing Law
These terms are governed by the laws of the State of California. By
submitting this form you agree to these terms and conditions in
their entirety.